My Tracking Shows "Shipping Exception"Updated 9 days ago

What You Need to Know

If your tracking shows a delivery exception, it usually means the carrier ran into a problem delivering your package. This often happens due to an issue with the shipping address or an unexpected delivery delay.

What You Can Do

• Check your tracking: Look for any notes or updates from the carrier about the exception.

• Review your address: Make sure the address you provided during checkout is correct and complete.

What to Do Next

Please contact us with your full shipping address so we can verify the details. Once we have the confirmed address, we’ll process another order right away to make sure you get your package.