Sometimes carriers scan a package as “delivered” before it actually arrives. Other times, the package may be placed in the wrong mailbox or left with a neighbor. . Check your address and delivery area. Make sure the shipping address on your order is
Check your email: You should have received an email confirming that your order has shipped, this should also include a tracking link. Click the link: It will take you to the carrier’s page with the latest updates. Need help? If you can’t find the ema
What You Need to Know. We understand that sometimes things change after you place an order. Whether we can update your shipping address depends on the status of your order. If your order hasn’t shipped yetWe may still be able to update the address be
We understand that sometimes things change after you place an order—whether it’s choosing a different shade or updating your shipping address. What we can update depends on the status of your order. If your order hasn’t shipped yetWe may still be abl
If your tracking shows a delivery exception, it usually means the carrier ran into a problem delivering your package. This often happens due to an issue with the shipping address or an unexpected delivery delay. Check your tracking: Look for any note
What You Need to Know. We understand that sometimes things change after you place an order. Whether we can update your shipping address depends on the status of your order. If your order hasn’t shipped yetWe may still be able to update the address be
If your tracking shows no shipment activity, it usually means the carrier hasn’t scanned your package into their system yet. This can happen if the package hasn’t been picked up, or if the first scan was missed at the shipping facility. Check your tr