Red Tint After ColoringUpdated 9 days ago

Issue

Some customers notice that their hair develops a reddish or orangish tint after coloring or over time.

Cause

There are two main reasons this can happen:

1. Color choice – Using a shade that is too light can cause the underlying pigments in your hair to react with the warmer tones in the dye, resulting in a reddish/orangish appearance. A longer application time of 30-40mins may also lessen the tint.

2. Warm undertones – Our lighter shades naturally contain some warmth, which can become more noticeable over time.

Other contributing factors include:

• Using non–color-safe shampoo and conditioner.

• Sun exposure or swimming in chlorinated pools.

• Washing with unfiltered water containing chlorine or iron, which can react with the pigments in your hair and cause fading or discoloration.

Solution

• Switch to a color-safe shampoo and conditioner to help maintain tone and vibrancy.

• Consider going one shade darker, which reduces the likelihood of red/orange tones appearing.

• Use a hair-toning shampoo after coloring to neutralize warmer undertones.

• Protect your hair from the sun and chlorinated pools.

• Use a shower cap or install a shower filter to reduce mineral exposure.

Next Steps

• If you’d like to try a darker shade, contact us and we’ll help you choose the best option.

• If you’re not satisfied with your result, we stand by our word and will refund your purchase 100%.